+27 31 572 422
info@southerncircle.com
20 Years Experience You can Trust*
info@southerncircle.com
20 Years Experience You can Trust*
+27 31 572 422
info@southerncircle.com
20 Years Experience You can Trust*
+27 31 572 422

Frequently Asked Questions

PROMOTION OF ACCESS TO INFORMATION ACT MANUEL FOR

LANDE MARKETING CORPORATION CC

T/A

SOUTHERN CIRCLE TOURS & SAFARIS

PREPARED IN ACCORDANCE WITH SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT

  1.  INTRODUCTION AND PURPOSE OF THE MANUEL 
    1. This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act 2 of 2000 – “the Act”).  The Act gives effect to the provisions of section 32 of the Constitution of South Africa, which provides that “everyone has the right of access to any information held by another person and that is required for the exercise and/or protection of any right”.  Where a request is made in terms of the Act, the body to which the request is made is obliged to release the information, except where the Act provides that the information may or must not be released. 
    2. The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such requested information, other than in terms of the Act. 
    3. It is important to note that the Act recognizes certain limitations to the right of accessto information, including, but not limited to, limitations aimed at the reasonable protection of privacy, commercial confidentiality, and effective and good governance, and in a manner which balances that right with any other, that the Information Officer named below, gets including such rights contained in the Bill of Rights in the Constitution.  Any request for access to information may be refused on the grounds as set out in Chapter 4 of Part 3 of the Act.

       

       

  2.  SCOPE OF APPLICATIONS 
    1. This manual has been prepared in respect of LANDE MARKETING CORPORATION CC T/A SOUTHERN CIRCLE TOURS & SAFARIS. Hereinafter called SOUTHERN CIRCLE TOURS & SAFARIS. 
    2. The Information Officer named below is appointed in respect of SOUTHERN CIRCLE TOURS & SAFARI’S. 

       

  3. information required under section 51(1)( a)  

Name of Private Body

LANDE MARKETING CORPORATION CC T/A SOUTHERN CIRCLE TOURS & SAFARIS

Reg No: 1988/014695/23

Information Officer *

Nic de Klerk

Email address of IO

nic@southerncircle.co.za

Deputy IO

N/A

Postal Address

P.O. Box 202150, Durban North, 4016

Physical Address

17 Oakleigh Avenue, La Lucia, Umhlanga Rocks, 4051

Phone Number

031-572 4227

Fax Number

021-572 4234/8

Website

www.southerncircle.com

* Or Head of Private Body

 

  1. A DISCRIPTION OF GUIDE REFERED TO IN SECTION 10:  SECTION 51(1)(b) 
    1.  A guide has been prepared by the South African Human Rights Commission in accordance with Section 10 of the Act.  The guide contains such information as may be reasonably required by a person who wishes to exercise any right contemplated in the Act. 
    2. The guide is available from the SAHRC at their address as detailed. 

       

  2. CATEGORIES OF INFORMATION AVAILABLE WITHOUT REQUEST IN TERMS OF SECTON 51(1)( c) 
    1. No notice in terms of Section 52(2) of the Act, regarding the categories of records of SOUTHERN CIRCLE TOURS & SAFARIS, which are available without request, has been published. 
    2. The information as regarding SOUTHERN CIRCLE TOURS & SAFARIS is accessible at www.southerncircle.com  without request.  The website contains various categories of information relating to SOUTHERN CIRCLE TOURS & SAFARIS. 

       

       

  3.  RECORDS AVAILABLE IN TERMS OF OTHER LEGISLATION:  SECTION 51(1)(d) 
    1. SOUTHERN CIRCLE TOURS & SAFARIS keeps records in accordance with the following legislation, all of which are available, subject to such legislation and the Act. 

       

  • Basic Conditions of Employment Act, No 75 of 1997
  • Close Corporation Act, No. 69 of 1984
  • Compensation for Occupational Injuries and Health Diseases Act, No. 130 of 1993
  • Income Tax Act, No. 95 of 1967
  • Labour Relations Act, No. 66 of 1995
  • Occupational Health & Safety Act, No. 85 of 1993
  • Promotion of Access to Information Act, No. 2 of 2000
  • Skills Development Act, No. 97 of 1998
  • Skills Development Levies Act, No. 9 of 1999
  • Unemployment Contributions Act, No. 4 of 2002
  • Unemployment Insurance Act, No. 63 of 2001
  • Value Added Tax Act, No. 90 of 1991 

     

     

  1.  CATEGORIES OF RECORDS HELD IN TERMS OF SECTION 51(1)(e) 

    The Following are the subject and categories of records held:

     

    1. Human Resources 
  • Personal records of the personnel
  • Employments contracts
  • Medical Aid records
  • Pension fund and retirement benefit records
  • Disciplinary records
  • Salary records
  • Training Records
  • Correspondence relating to personnel
  • Leave Records
  • UIF Records
  • Internal policies and procedures 
    1. Secretarial 
  • CK Registration Form
  • Minutes of Members
  • Association Agreements
  • Records relating to the appointment of Members and Financial Officer
  • Resolutions
  • Minute Book 
    1. Financial and Administration 
  • VAT Records
  • PAYE Records
  • Fixed Assets Register
  • Banking Records
  • Management Reports
  • Invoices
  • Debtors and Creditors Information 
    1. Information Management and Technology 
  • Services Level Agreements
  • Equipment Register
  • Policies, Procedures and Guidelines
  • Licensing Agreements 
    1. Marketing and Communication 
  • Marketing Strategies
  • Communications Strategies
  • Agreements 
    1. Operations 
  • Access Control Records
  • Archival Administration Documentation
  • Insurance  – Insurance Arrangements, Policies and Claims
  • Asset Register
  • BEE Statistics 
    1. Safety Records 
  • Safety Manuals
  • Occupational Health and Safety Records
  • Records of Incidents in the Workplace 
    1. Customer/Clients and Third Parties Related Records 
  • Contracts with Clients.
  • Any records the Client has provided to SOUTHERN CIRCLE TOURS & SAFARIS or a third party acting for or on behalf of SOUTHERN CIRCLE TOURS & SAFARIS.
  • Records, Reports, Designs and the like generated by SOUTHERN CIRCLE TOURS & SAFARIS for their clients.
  • Records generated pertaining to the Client, including transactional Records. 
    1. Other Records 
  • Legal proceedings records 

     

  1.  DETAILS ON HOW TO MAKE REQUESTS FOR ACCESS TO RECORDS HELD BY THE COMPANY: SECTION 51(1)(e) 
    1. A requester access to information held by SOUTHERN CIRCLE TOURS & SAFARIS must complete the prescribed form available from SAHRC website (www.sahrc.org.za) or the Department of Justice and Constitutional Development (www.doj.gov.za ), and submit it to the Information Office at the address, fax number or electronic mail address provided for above, and also make the payment of the prescribed fees. 
    2. The prescribed form must be completed with enough particularity to enable the Information Office to Indentify: 
      1. the record(s) requested;
      2. the identity of the requester;
      3. indicate which form of access is required, if the request is granted; 
    3. The requester must state which right she or he is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of such right. 
    4. The requester will be informed in writing whether access has been granted or denied.  If, in addition, the requester requires the reasons for the decision in any manner, she or he must sate the manner and the particulars so required. 
    5. If a request is made on behalf of another person, then the requester must submit proof of the capacity in which the requester is making the request to the reasonable satisfaction of the Information Officer. 
    6. In an individual is unable to complete the prescribed from because of illiteracy or disability, such a person may make the request orally. 
    7. SOUTHERN CIRCLE TOURS & SAFARIS will process the request within 30 days, unless the requester has stated special reasons which would satisfy the Information Office that circumstances dictate that the above time periods not be complied with. 
  2.  GROUNDS FOR REFUSAL OF ACCESS TO RECORDS 

    The main reason(s) why SOUTHERN CIRCLE TOURS & SAFARIS may refuse a request for information relates to the  –

     

    1. mandatory protection of the privacy of a third party who is a natural person, which would involve the unreasonable disclosure of personal information of that natural person (section 63); 
    2. mandatory protection of the commercial information of a third party, if the records contains – 
      1. trade secrets of that third party; 
      2. financial, commercial, scientific or technical information which disclosure could likely cause harm to the financial or commercial interests of that third party; 
      3. information disclosed in confidence by a third party to SOUTHERN CIRCLE TOURS & SAFARIS, if the disclosure could put that third party at a disadvantage in negotiations or commercial competition (section 64); 
    3. mandatory protection of the safety of individuals and the protection of property (section 66); 
    4. mandatory protection of confidential information of third parties if it is protected in terms of any agreement (section 67); 
    5. mandatory protection of records which would be regarded as privilege in legal proceedings (section 67); 
    6. the commercial activities of, which may include – 
      1. trade secrets of SOUTHERN CIRCLE TOURS & SAFARIS; 
      2. financial, commercial, scientific or technical information which disclosure of could likely cause harm to the financial or commercial interests of SOUTHERN CIRCLE TOURS & SAFARIS; 
      3. information which, if disclosed could put SOUTHERN CIRCLE TOURS & SAFARIS at a disadvantage in negotiations or commercial competition; 
      4. a computer program which is owned by SOUTHERN CIRCLE TOURS & SAFARIS, and which is protected by copyright (section 68); 
    7. requests for information that is clearly frivolous or vexatious, or which involve an unreasonable diversion of resources shall be refused. 
  3.  REMEDIES AVAILABLE WHEN SOUTHERN CIRCLE TOURS & SAFARIS  REFUSES A REQUEST FOR INFORMATION
    1. SOUTHERN CIRCLE  TOURS & SAFARIS does not have an internal appealprocedure.  As such  the decision made by the Information Officer is final, and requesters will have to exercise such external remedies at their disposal if the request for information is refused, and the requester is not satisfied with the answer supplied by the Information Officer.

       

    2. External Remedies 

      A requester that is dissatisfied with an Information Officer’s refusal to disclose information may within 30 days notification of the decision apply to a relevant Court for relief.  Likewise, a third party dissatisfied with an Information Officer’s decision to grand a request for information, may within 30 days of notification of the decision, apply to a court for relief.  For purposes of the Act, the Courts that have jurisdiction over these applications are the Constitutional Court, the High Court or another court of similar status.

       

       

    3. Availability of this Manual 
      1. This manual is available for inspection by the general public upon request, during the office hours and free of charge at the physical address of  SOUTHERN CIRCLE TOURS & SAFARIS. 
      2. Copies may also be requested from the SAHRC. 
      3. This manual is also published on SOUTHERN CIRCLE TOURS & SAFARIS website referred to above.
Sani_Pass_4x4_Trails.jpg.1366x768_q85_crop_upscale
From R 2 780.00 per person

1 Day Sani Pass Guided Tour – Durban (Code: SCDA)

This Sani Pass day tour is an adventure day out! Travel up the mountain pass with 4 wheel drive vehicles, awe at the views and on a clear day one can see up to 250km! Drive inland past Pietermaritzburg to the area of gently pastoral beauty, also called the Natal Midlands. We pass through grassy plains scattered with Zulu villages and lush farmlands where plump cattle and thoroughbred horses graze. Traverse through Underberg, a picturesque little village situated in the foothills of the majestic Drakensberg Mountains.  At Himeville you change vehicles and set off in a 4 wheel drive minibus for the drive up Sani Pass, named after the primitive people who lived in the area millennia ago. The ascend is steep at places with hair-raising bends. The driver talk about the geography and also stop frequently for photo opportunities of the breathtaking views. Afterwards, arrive at the top of the mountain in the kingdom of Lesotho. You visit the locals and they may  invite you into their house, which often result into tasting locally baked snacks or bread! Lunch is served at the top in the Mountain Kingdom of Lesotho some 3 000 metres above sea level. Afterwards, we descend down the mountain, change vehicles and set off to Durban. OTHER TOURS YOU MAY BE INTERESTED IN 2 Day Drakensberg Highscdblights  – SCDB 3 Day Drakensberg Adventure – SCDD  

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R6250

2 Day Drakensberg Mountains Highlights Tour – Durban (Code: SCDB)

With this tour we incorporate a visit to Pietermaritzburg where police kicked Mahatma Ghandi off the train because of his skin colour, the Howick Falls, Nelsom Mandela’s capture site, a 4 x 4 drive up Sani Pas, interaction with the locals in Lesotho and lunch at the highest pub in Africa! DAY 1    Durban – Drakensberg Mountains – Sani Pass We depart at around 09h00 for your tour to the Drakensberg Mountains and Sani Pass via the Natal Midlands. Drive inland to Pietermaritzburg, the capital of KwaZulu-Natal, for a brief city tour. Stop at the railway station where Mahatma Gandhi was thrown off the train because of the colour of his skin. Enter the waiting room where, in the silence of the night, he formulated his philosophy of passive resistance. Continue to Howick and visit the 100m high Howick Falls. Next, we stop at the monument erected on the spot where police arrested Nelson Mandela in 1961 as a result of his resistance to the former Apartheid government. Continue through an area of gentle pastoral beauty called the Natal Midlands. We pass through grassy plains scattered with villages and lush farmlands where plump cattle and thoroughbred horses graze. Then further through Underberg, a picturesque little village situated in the foothills of the majestic Drakensberg Mountains. Our hotel is in the lap of the mountain with peaks towering up to 3400m above sea level. The afternoon is at your leisure to participate in some of the organised hikes into the mountain or explore the area on your own. Overnight at the Sani Pass Premier Hotel. DAY 2  Sani Pass – Lesotho – Durban After breakfast you set off to Sani Pass, named after the primitive people who lived here millennia ago.  We use a four-wheel drive vehicle to navigate the steep inclines

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R4800.00 per person sharing

Wildlife Highlights Safari – Durban to Durban (Code: SCDH)

This overnight safari departing from Durban is completely devoted to finding Africa’s wildlife including the Big Five in the Zululand reserves north of Durban – for those with limited time.  We operate the tour in our vehicles with the opportunity to join open vehicle safaris to further enhance the experience. DAY 1   Durban – Zululand – Hluhluwe Imfolozi Park (Big Five Safari) Our Big Five wildlife safari commences at around 08h00 from Durban.  Travel northwards and turn towards the village of Eshowe (Zulu for the sound of the wind blowing through the forest).Traverse along scenic mountainous areas with beautiful vistas. Past Ulundi, the Capital of the previous homeland of KwaZulu, continue to the park. Enter Hluhluwe-iMfolozi Park game reserve to start our game viewing and spend the day here. Late afternoon we exit the park and exit late afternoon and travel to our nearby country hotel. Overnight at the Zulu Nyala Heritage Hotel. DAY 2   Hluhluwe Imfolozi Park – Durban After an early breakfast we return to the reserve and spend most of the day searching for Africa’s Big Five (lion, leopard, elephant, rhino, buffalo). You are able to join an optional early morning open vehicle safari. Enjoy lunch (not included) at the Hilltop recerational centre and afterwards continue game viewing.  We leave the park around mid-afternoon for the final section to Durban. SIMILAR TOURS YOU MAY BE INTERESTED IN 1 Day Touch of Wildlife – Durban to Durban (Code: SCDU) 2 Day Wildlife and Culture Tour – Durban to Durban (Code: SCDE) 3 Day South Africa Wildlife Experience – Durban to Durban (Code: SCDW)

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Rhino-very-close-1
R6400

Zululand Wildlife Safari Guided Tour – (Code: SCDE)

This overnight Zululand wildlife safari departs from Durban and includes the Big Five in the Zululand reserves as well as a boat cruise on Lake St Lucia in the iSimangaliso world heritage site.  you’ll spot crocs, hippo amongst other marine animals and an abundance of bird-life whilst on the cruise. DAY 1. Durban – Lake St Lucia (World Heritage Site) – Wildlife Reserve Our Zululand wildlife safari coupled with a visit to a world heritage site departs from Durban area. We travel north through sugar cane fields past KwaDukuza, the home of Shaka (the father of the Zulu nation).  Further through large eucalyptus plantations towards the subtropical coast and bushveld of Zululand. Arrive in the village of St Lucia and join a boat cruise on the estuary of the famous Lake St Lucia situated in the iSimangaliso Wetlands Park (proclaimed a World Heritage Site in 1999). The lake is a wildlife paradise with bird species such as fish eagle, Goliath heron and many more. Your skipper/guide will show you the world of the hippo and the crocodile and the other mystic inhabitants of the “deep”. Afterwards travel to a private reserve searching for wildlife on our way to the lodge. Check into your room and afterwards join an open vehicle safari searching for Africa’s amazing wildlife the Africa way! Return to the lodge for a sumptuous dinner. Overnight at Rhino River Lodge. DAY 2   Zululand Wildlife – Durban We have an early wake up call for refreshments. Then embark on an exciting open vehicle safari in search of the Big Five amongst a myriad of other wild animals. We return from this adventure for breakfast.  Then depart for cultural experience at an authentic Zulu Kraal (village). We meet the sangoma (diviner) and see how Shaka made his war strategy so successful he won almost all his

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DSC_6599a
R3100

Touch of Wildlife 1 Day Tour – Durban (Code: SCDU)

The touch of wildlife 1 day tour is designed to offer just as the tour name suggests; a full day to touch on the amazing wildlife of Africa including the Big Five( lion, leopard, elephant, rhino, buffalo) for those who have limited time!  With the time limit we do not promise that you will see all of the Big Five among many other mammals, birds, etc, but we have been successful many times! ITINERARY Depart early from Durban on the touch of wildlife 1 day tour and travel north through sugar cane fields towards the sub‑tropical coast and bushveld of Zululand. We arrive at Hluhluwe-iMfolozi Game Reserve, the oldest reserve in Africa! The white rhino was saved from extinction here.  This reserve is home to over 90 species of mammals amongst other wildlife including the “Big Five”(lion, leopard, elephant, rhino and buffalo). There is also an excellent chance to see the shy nyala. After lunch at Hilltop camp you embark on another game viewing drive in the afternoon before returning to Durban. The duration of this day tour is around 10 – 12 hours. We offer you a good chance to see the Big Five amongst an abundance of other wildlife in one day! There is little to top a close encounter with a lion kill, or an elephant walking next to the vehicle or a white rhino and her calf strolling into the road in front of you! We do the game viewing in the comfort of our air-conditioned vehicle with our very informative crew. You will certainly feel that you have been out on a day safari in the wild! You also have the option to book a 2 – 3 hour open vehicle safari during the day. NOTE: We also offer a two-day and three-day tours into the

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St-Lucia-Estuary
R8800

3 Day African Wildlife and Culture Experience – Durban to Durban (Code: SCDW)

This tour encompasses a mix of wildlife safaris, a Zulu cultural experience and a boat cruise on lake St Lucia. The lake is situated inside the iSimangaliso world heritage site and hippo, croc and abundant birdlife can be seen from the boat. DAY 1 – Zulu Cultural Village – St Lucia – Rhino River Lodge Our experience of the wildlife and culture of Zululand begins when we travel north towards the subtropical coast and bushveld of Zululand, the place of the mighty Zuku nation and abundant wildlife. Arrive at the village of St Lucia situated in the iSimangaliso Wetlands Park, proclaimed a world heritage site in 1999. We join a boat cruise on Lake St Lucia, a natural paradise around which five complete ecosystems exist. An abundance of bird life, hippo and crocodiles exist here and we have a chance to find them. After lunch (not included) we depart for our private reserve and after check in. Later join an open vehicle safari where close encounters with the African wildlife commences. Return later for a sumptuous dinner. Overnight at the Rhino River Lodge. DAY 2 – Rhino Reserve This morning we join an early open vehicle safari in search of the Big Five (lion, leopard, elephant, rhino, buffalo) amongst many other of Africa’s amazing wildlife such as giraffe, zebra, kudu, etc. We take a break at a scenic spot in the bush and enjoy a hot cup of coffee and rusks before we continue. On our return we enjoy a mid-morning breakfast and you are free to enjoy the scenery around the lodge. A light lunch is served and some free time before we embark on the afternoon safari. At sundown we stop for sundowners in the bush and continue towards the camp for a hearty dinner around a fire in the

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