+27 31 572 4227
info@southerncircle.com
We Specialize In Creating Wow Memories of Southern Africa
info@southerncircle.com
We Specialize In Creating Wow Memories of Southern Africa
+27 31 572 4227
info@southerncircle.com
We Specialize In Creating Wow Memories of Southern Africa
+27 31 572 4227

P.A.I.A

PROMOTION OF ACCESS TO INFORMATION ACT MANUAL

LANDE MARKETING CORPORATION CC

T/A

SOUTHERN CIRCLE TOURS & SAFARIS

PREPARED IN ACCORDANCE WITH SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT

  1.  INTRODUCTION AND PURPOSE OF THE MANUEL
    1. This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act 2 of 2000 – “the Act”).  The Act gives effect to the provisions of section 32 of the Constitution of South Africa, which provides that “everyone has the right of access to any information held by another person and that is required for the exercise and/or protection of any right”.  Where a request is made in terms of the Act, the body to which the request is made is obliged to release the information, except where the Act provides that the information may or must not be released. 
    2. The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such requested information, other than in terms of the Act. 
    3. It is important to note that the Act recognizes certain limitations to the right of accessto information, including, but not limited to, limitations aimed at the reasonable protection of privacy, commercial confidentiality, and effective and good governance, and in a manner which balances that right with any other, that the Information Officer named below, gets including such rights contained in the Bill of Rights in the Constitution.  Any request for access to information may be refused on the grounds as set out in Chapter 4 of Part 3 of the Act.
  2.  SCOPE OF APPLICATIONS
    1. This manual has been prepared in respect of LANDE MARKETING CORPORATION CC T/A SOUTHERN CIRCLE TOURS & SAFARIS. Hereinafter called SOUTHERN CIRCLE TOURS & SAFARIS. 
    2. The Information Officer named below is appointed in respect of SOUTHERN CIRCLE TOURS & SAFARI’S.
  3. information required under section 51(1)( a)  

Name of Private Body

LANDE MARKETING CORPORATION CC T/A SOUTHERN CIRCLE TOURS & SAFARIS

Reg No: 1988/014695/23

Information Officer *

Nic de Klerk

Email address of IO

nic@southerncircle.co.za

Deputy IO

N/A

Postal Address

P.O. Box 202150, Durban North, 4016

Physical Address

17 Oakleigh Avenue, La Lucia, Umhlanga Rocks, 4051

Phone Number

031-572 4227

Fax Number

021-572 4234/8

Website

www.southerncircle.com

* Or Head of Private Body

  1. A DISCRIPTION OF GUIDE REFERED TO IN SECTION 10:  SECTION 51(1)(b)
    1.  A guide has been prepared by the South African Human Rights Commission in accordance with Section 10 of the Act.  The guide contains such information as may be reasonably required by a person who wishes to exercise any right contemplated in the Act. 
    2. The guide is available from the SAHRC at their address as detailed.
  2. CATEGORIES OF INFORMATION AVAILABLE WITHOUT REQUEST IN TERMS OF SECTON 51(1)( c)
    1. No notice in terms of Section 52(2) of the Act, regarding the categories of records of SOUTHERN CIRCLE TOURS & SAFARIS, which are available without request, has been published. 
    2. The information as regarding SOUTHERN CIRCLE TOURS & SAFARIS is accessible at www.southerncircle.com  without request.  The website contains various categories of information relating to SOUTHERN CIRCLE TOURS & SAFARIS.
  3.  RECORDS AVAILABLE IN TERMS OF OTHER LEGISLATION:  SECTION 51(1)(d)
    1. SOUTHERN CIRCLE TOURS & SAFARIS keeps records in accordance with the following legislation, all of which are available, subject to such legislation and the Act.
  • Basic Conditions of Employment Act, No 75 of 1997
  • Close Corporation Act, No. 69 of 1984
  • Compensation for Occupational Injuries and Health Diseases Act, No. 130 of 1993
  • Income Tax Act, No. 95 of 1967
  • Labour Relations Act, No. 66 of 1995
  • Occupational Health & Safety Act, No. 85 of 1993
  • Promotion of Access to Information Act, No. 2 of 2000
  • Skills Development Act, No. 97 of 1998
  • Skills Development Levies Act, No. 9 of 1999
  • Unemployment Contributions Act, No. 4 of 2002
  • Unemployment Insurance Act, No. 63 of 2001
  • Value Added Tax Act, No. 90 of 1991
  1.  CATEGORIES OF RECORDS HELD IN TERMS OF SECTION 51(1)(e)

    The Following are the subject and categories of records held:

    1. Human Resources 
  • Personal records of the personnel
  • Employments contracts
  • Medical Aid records
  • Pension fund and retirement benefit records
  • Disciplinary records
  • Salary records
  • Training Records
  • Correspondence relating to personnel
  • Leave Records
  • UIF Records
  • Internal policies and procedures
    1. Secretarial 
  • CK Registration Form
  • Minutes of Members
  • Association Agreements
  • Records relating to the appointment of Members and Financial Officer
  • Resolutions
  • Minute Book
    1. Financial and Administration 
  • VAT Records
  • PAYE Records
  • Fixed Assets Register
  • Banking Records
  • Management Reports
  • Invoices
  • Debtors and Creditors Information
    1. Information Management and Technology 
  • Services Level Agreements
  • Equipment Register
  • Policies, Procedures and Guidelines
  • Licensing Agreements
    1. Marketing and Communication 
  • Marketing Strategies
  • Communications Strategies
  • Agreements
    1. Operations 
  • Access Control Records
  • Archival Administration Documentation
  • Insurance  – Insurance Arrangements, Policies and Claims
  • Asset Register
  • BEE Statistics
    1. Safety Records 
  • Safety Manuals
  • Occupational Health and Safety Records
  • Records of Incidents in the Workplace
    1. Customer/Clients and Third Parties Related Records 
  • Contracts with Clients.
  • Any records the Client has provided to SOUTHERN CIRCLE TOURS & SAFARIS or a third party acting for or on behalf of SOUTHERN CIRCLE TOURS & SAFARIS.
  • Records, Reports, Designs and the like generated by SOUTHERN CIRCLE TOURS & SAFARIS for their clients.
  • Records generated pertaining to the Client, including transactional Records.
    1. Other Records 
  • Legal proceedings records
  1.  DETAILS ON HOW TO MAKE REQUESTS FOR ACCESS TO RECORDS HELD BY THE COMPANY: SECTION 51(1)(e)
    1. A requester access to information held by SOUTHERN CIRCLE TOURS & SAFARIS must complete the prescribed form available from SAHRC website (www.sahrc.org.za) or the Department of Justice and Constitutional Development (www.doj.gov.za ), and submit it to the Information Office at the address, fax number or electronic mail address provided for above, and also make the payment of the prescribed fees. 
    2. The prescribed form must be completed with enough particularity to enable the Information Office to Indentify:
      1. the record(s) requested;
      2. the identity of the requester;
      3. indicate which form of access is required, if the request is granted; 
    3. The requester must state which right she or he is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of such right. 
    4. The requester will be informed in writing whether access has been granted or denied.  If, in addition, the requester requires the reasons for the decision in any manner, she or he must sate the manner and the particulars so required. 
    5. If a request is made on behalf of another person, then the requester must submit proof of the capacity in which the requester is making the request to the reasonable satisfaction of the Information Officer. 
    6. In an individual is unable to complete the prescribed from because of illiteracy or disability, such a person may make the request orally. 
    7. SOUTHERN CIRCLE TOURS & SAFARIS will process the request within 30 days, unless the requester has stated special reasons which would satisfy the Information Office that circumstances dictate that the above time periods not be complied with. 
  2.  GROUNDS FOR REFUSAL OF ACCESS TO RECORDS

    The main reason(s) why SOUTHERN CIRCLE TOURS & SAFARIS may refuse a request for information relates to the  –

    1. mandatory protection of the privacy of a third party who is a natural person, which would involve the unreasonable disclosure of personal information of that natural person (section 63); 
    2. mandatory protection of the commercial information of a third party, if the records contains –
      1. trade secrets of that third party; 
      2. financial, commercial, scientific or technical information which disclosure could likely cause harm to the financial or commercial interests of that third party; 
      3. information disclosed in confidence by a third party to SOUTHERN CIRCLE TOURS & SAFARIS, if the disclosure could put that third party at a disadvantage in negotiations or commercial competition (section 64); 
    3. mandatory protection of the safety of individuals and the protection of property (section 66); 
    4. mandatory protection of confidential information of third parties if it is protected in terms of any agreement (section 67); 
    5. mandatory protection of records which would be regarded as privilege in legal proceedings (section 67); 
    6. the commercial activities of, which may include –
      1. trade secrets of SOUTHERN CIRCLE TOURS & SAFARIS; 
      2. financial, commercial, scientific or technical information which disclosure of could likely cause harm to the financial or commercial interests of SOUTHERN CIRCLE TOURS & SAFARIS; 
      3. information which, if disclosed could put SOUTHERN CIRCLE TOURS & SAFARIS at a disadvantage in negotiations or commercial competition; 
      4. a computer program which is owned by SOUTHERN CIRCLE TOURS & SAFARIS, and which is protected by copyright (section 68); 
    7. requests for information that is clearly frivolous or vexatious, or which involve an unreasonable diversion of resources shall be refused. 
  3.  REMEDIES AVAILABLE WHEN SOUTHERN CIRCLE TOURS & SAFARIS  REFUSES A REQUEST FOR INFORMATION.
    1. SOUTHERN CIRCLE  TOURS & SAFARIS does not have an internal appealprocedure.  As such  the decision made by the Information Officer is final, and requesters will have to exercise such external remedies at their disposal if the request for information is refused, and the requester is not satisfied with the answer supplied by the Information Officer.
    2. External Remedies

      A requester that is dissatisfied with an Information Officer’s refusal to disclose information may within 30 days notification of the decision apply to a relevant Court for relief.  Likewise, a third party dissatisfied with an Information Officer’s decision to grand a request for information, may within 30 days of notification of the decision, apply to a court for relief.  For purposes of the Act, the Courts that have jurisdiction over these applications are the Constitutional Court, the High Court or another court of similar status.

    3. Availability of this Manual
      1. This manual is available for inspection by the general public upon request, during the office hours and free of charge at the physical address of  SOUTHERN CIRCLE TOURS & SAFARIS. 
      2. Copies may also be requested from the SAHRC. 
      3. This manual is also published on SOUTHERN CIRCLE TOURS & SAFARIS website referred to above.
garden route tour

4-Day Garden Route Guided Tour; Cape Town – Cape Town

4-Day Garden Route Tour – Cape Town to Cape Town (Code: SCCH) This 4-day garden route tour departs daily from Cape Town to the scenic Garden Route.  The tour continues through  must-see areas in the Garden Route such as Knysna, Plettenberg Bay, the Tsitsikamma National Park and Storms River Mouth! We also traverse through the adjacent semi-desert Little Karoo visiting the famous Cango Caves and an ostrich farm, then on to Cape Town via Route 62.  Our small group tours create an exclusive feel in luxurious comfort.   Day 1.  Cape Town – Mossel Bay – George – Knysna (Garden Route) Your tour departs from Cape Town to the Garden Route and drive eastwards via Sir Lowry’s Pass. Travel through the famous apple country of Grabouw to Swellendam and Mossel Bay. Here you visit arguably the oldest post office in Africa, the Post Office Tree. This is the site where the Portuguese explorer, Bartholomeu Dias, made first landfall in 1488. From here you truly enter the Garden Route and travel past George via the Wilderness Lakelands to Knysna. Overnight at Parkes Manor or similar. Day 2.  Knysna – Plettenberg Bay – Tsitsikamma National Park (Garden Route) We travel further to Plettenberg Bay after breakfast for a short visit. Traverse through magnificent scenic river valley passes – truly nature’s gardens – and arrive at the Tsitsikamma National Park (Khoisan for ‘The place of much water). You can do an hour’s roundtrip walk to the suspension bridge stretching over the mouth of the Storms River. Afterwards, we continue to The Bloukrans Bridge, 216 metres (709 feet) above the Bloukrans River. The Bloukrans Bungee is the world’s highest commercial bungee bridge and is the highest commercial natural bungee jump in the world! After this exciting experience, we visit the Birds of Eden aviary. This

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Serengeti and Masai Mara Safari – The Great Migration!

 Serengeti and Masai Mara Safari. We present you with a 12-day Safari which includes arguably some of the best safari regions in Africa! While on this safari you can also encounter the great migration when East Africa’s wide-open grasslands become the setting for this amazing phenomenon. Hundred thousands of wildebeests, Burchell’s zebras, antelopes and other herd animals migrate between the Serengeti in Tanzania and the Masai Mara in Kenya.  Contact us today to secure your once in a lifetime adventure! Day 1.      Nairobi – the beginning of your Serengeti and Masai Mara Safari! On your arrival at the Jomo Kenyatta International airport near Nairobi, you will be met by your guide and transferred to the Nairobi Serena Hotel. Overnight at the hotel  in a Deluxe Balcony room http://www.serenahotels.com/serenanairobi/media-en.html Day_2      Nairobi – Amboseli National Park After breakfast your guide will meet you at the hotel for your trip to the Amboseli National Park. Arrive in time for lunch at the Amboseli Serena Safari Lodge. On a clear day, Mount Kilimanjaro is visible in the distance.  Your close encounter with Africa’s amazing wildlife starts this afternoon on you first safari. Amboseli has an abundance of lion, buffalo, cheetah, giraffe, baboon, gazelle, hippo and wildebeest among others. After this introduction to what you can expect on the rest of the safari, return to our accommodation for  dinner and overnight. Overnight at the Amboseli Serena Safari Lodge http://www.serenahotels.com/serenaamboseli/media-en.html   Day_3      Amboseli National Park “Amboseli” is the Masai word for “salty dust”. Today join an early morning safari in this reserve. After lunch and some relaxing time, we join another wildlife experience. This park is known for its large herds of elephants up close. Explore five different habitats here, ranging from the dried-up beds  and wetlands with Sulphur springs to savannah and woodlands –

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Wildlife Safari and Zulu Culture (SCDI)

This convenient 1-day guided trip includes a morning and afternoon wildlife safari and Zulu culture experience. It departs from and return to Durban and surrounds. The Valley of a 1000 Hills is an exceptionally scenic hilly area west of Durban. This full day tour departs from Durban and starts off with a drive through the wealthy Kloof area to the edge of the impressive Valley of a 1000 Hills. On arrival at PheZulu Safari Park, we join a 4 x 4 safari for around an hour into the valley and enjoy the impressive views and wildlife including bush buck, wildebeest, impala, blesbok, zebra, giraffe and a variety of bird species.  Back at the PheZulu Safari Park we visit a crocodile farm and snake park. Your guide explains the ways of these strange creatures, sometimes we are lucky to see them being fed! Afterwards, we introduce you to the ancient Zulu culture. Take a tour of the traditional Zulu huts while enjoying the excellent view over the valley!  Zulu tribal dancers may entertain us for a while! We enjoy lunch at the Nguni Café. Afterwards we travel to the Tala Private Game Reserve for an afternoon open vehicle safari. On arrival you have time to enjoy a quick refreshment in the local restaurant (optional) before commencing with the 2-hour safari. We stand a chance to encounter wildlife such as rhino, buffalo, giraffe, zebra, wildebeest, hippo, and a wide variety of antelope. Return to Durban after a very exciting day arriving early evening. NOTES: The wildlife safari and Zulu culture tour is designed for those who do not have much time, but would like to encounter this experience whilst in the area. For cruise liners that depart before our arrival in Durban, we have a shortened version excluding the first safari and reptile

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3 Day Garden Route Guided Tour – Cape Town to Gqeberha(Port Elizabeth) (Code: SCCA)

3-Day Garden Route Tour This 3-day garden route tour departs daily from Cape Town via the popular Route 62 to the scenic Garden Route. We also traverse through the adjacent Little Karoo, visiting the famous Cango Caves and an ostrich farm.  The tour continues through other ‘must-see’ areas and ends up in Gqeberha(Port Elizabeth) the afternoon of the 3rd day! Our small group tours create an exclusive feel in luxurious comfort. The pace on this tour is faster than our 4-day tour as it is designed for those with a time limit.  DAY 1. Cape Town – Wine Estate – Route 62 – Oudtshoorn Departing from Cape Town, we drive eastwards via the beautiful Du Toit’s Kloof Mountains and the Breede Valley Wine region, heartland of South Africa’s brandy producers.  Our journey includes the Robertson and Montague wine regions, visiting one of the many wine estates along the route, for a special wine tasting. We continue via Route 62 through the Little Karoo with its unique mountain ranges and vegetation to Oudtshoorn, visiting an Ostrich Show Farm for some exceptional experiences with these strange birds! Overnight at La Plume Boutique Guest House outside Oudtshoorn, also called the “Feather capital” of the world, as over ninety per cent of the world’s ostrich farms are found here. (Dinner included) DAY 2.  Cango Caves – George (Garden Route) – Wilderness – Knysna After breakfast, we visit the Cango Caves, regarded as one of South Africa’s foremost natural wonders. The fascinating calcite caves comprise of an underground wonderland of stalactites and stalagmites. An optional visit to the Cango Wildlife Ranch can be done once we leave the caves. The Ranch encompasses  over 90 different species of animals. They provide guided tours which are fundamental in educating the public, giving each species a voice, and highlighting animal and environmental issues. We leave Oudtshoorn, and proceed over the

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4-day garden route tour from cape town

4-Day Garden Route Guided Tour – SCCD

4-Day Garden Route Tour – Cape Town – Gqeberha/Port Elizabeth(Code: SCCD) This 4-day garden route tour departs daily from Cape Town via Hermanus, arguably the best land-based whale watching spot in the world, and continue to the exceptional scenic Garden Route in a relaxed manner, visiting must-see areas, ending up in Gqeberha (Port Elizabeth) the afternoon of the 4th day! Our small group tours create an exclusive feel in luxurious comfort.  DAY 01. Cape Town – Hermanus – Swellendam – Mossel Bay (Cape Garden Route) Depart from Cape Town on tour at around 09h00. We continue eastwards towards the Garden Route. The road takes us via a beautiful coastal route between Gordon’s Bay and the beautiful seaside town of Hermanus. (Hermanus is also arguably the best place in the World to spot Whales from land – July to Dec). After lunch, you continue to Mossel Bay and visit famous Cape Town tourist attractions such as the oldest post office in Africa.   A huge hollow tree was used to hide the post at the site of the first landfall, made by the Portuguese explorer Bartholomew Dias in 1488. Overnight in Mossel Bay at Aquamarine Guest House or similar. DAY 02.  Mossel Bay – Oudtshoorn – Cango Caves – Ostrich Farm. Travel over the scenic Outeniqua Mountains to the Little Karoo, and we visit an Ostrich Show Farm for some unique experiences. Here we learn about these amazing flightless birds.  You visit the Cango caves regarded as one of South Africa’s foremost natural wonders. The calcite caves comprise an underground wonderland of stalactites and stalagmites. Afterwards; you visit Oudtshoorn, also called the “Feather capital” of the world, because we find over ninety per cent of the world’s ostrich farms here. Overnight at La Plume Boutique Guest House outside Oudtshoorn. DAY 03.  Oudtshoorn – Cango Wildlife Ranch

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6 Day Garden Route and Wildlife Tour (Code: SCCN)

6-Day Garden Route, Wildlife and semi-desert Karoo This 6-day guided tour starts off exploring the lush and scenic Garden Route and, secondly, wildlife in the adjacent semi-desert.  Also included are three national wildlife areas, the Addo, the Mountain Zebra and Karoo National Parks! This tour is an excellent substitute for game viewing in the north of the country! Day 1.  Cape Town – Route 62 – Oudtshoorn (Garden Route and Wildlife) Depart from Cape Town on the 6-day garden route and wildlife guided tour. We drive eastwards via the beautiful Du Toit’s Kloof Mountains and the Breede Valley Wine region, heartland of South Africa’s brandy producers.  Our journey includes the Robertson and Montague wine regions, visiting  one of the many wine estates along the route, for a special wine tasting. We continue via Route 62 through the Little Karoo with its many unique mountain ranges and vegetation to Oudtshoorn, visiting an Ostrich Show Farm for some exceptional experiences with these strange birds! Overnight in a Guest Lodge on a working ostrich farm – La Plume Boutique Guest House. Dinner included today. Day 2. Cango Caves – Garden Route – George – Knysna After breakfast, we visit the Cango Caves, regarded as one of South Africa’s foremost natural wonders. The fascinating calcite caves comprise of an underground wonderland of stalactites and stalagmites. An optional visit to the Cango Wildlife Ranch can be done once we leave the caves. The Ranch encompasses  over 90 different species of animals. They provide guided tours which are fundamental in educating the public, giving each species a voice, and highlighting animal and environmental issues. We then leave Oudtshoorn, and travel over the Outeniqua Mountains via George and Wilderness along the Wilderness National Park lakes area. We skirt around the lakes to Knysna on the edge of the Knysna Lagoon with its entrance to the sea guarded by

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